服務條款 Terms of Service

RareDrop Cultural Discovery Platform by Pentastone Technology Limited

生效日期:2026/2/1 | 最後更新:2026/2/1

簡介

本條款適用於您使用我們的軟體與平台(包括行動應用程式、網站及相關服務)。

當您使用本服務,即表示您同意受本條款約束。

使用資格

您須年滿 18 歲(或所在地法定年齡)方可使用本服務。

服務說明

我們的軟體與平台提供基於概率機制之商品購買體驗,購買後將依機制分配實體商品。

概率確認

完成購買即表示:

  • 您理解商品為隨機分配
  • 您接受已披露之概率機制
  • 您知悉未保證特定商品

非博彩聲明

本平台並非賭場、彩票或博彩服務。

不提供:

  • 金錢投注
  • 現金賭博
  • 彩金兌換
  • 下注服務

所有交易為商品零售購買。

帳號

您需提供正確資訊並維護帳號安全。

若涉及詐騙或濫用,本公司可終止帳號。

付款與拒付濫用

付款由第三方處理。

您不得惡意拒付或濫用退款機制。

拒付濫用可能導致:

  • 永久封禁
  • 向支付機構通報
  • 合法追償

退款

除法律另有規定外,所有交易為最終交易。

僅在技術錯誤或法律要求下可能退款。

歐盟消費者權利

歐盟用戶可能享有 14 日冷靜期。

惟若您同意立即啟動概率分配或數位履行,即在法律允許範圍內放棄冷靜期。

配送

商品將寄送至您提供之地址。

配送時間為估計值。

禁止行為

不得:

  • 操縱概率機制
  • 利用漏洞
  • 使用機器人
  • 詐騙或惡意拒付

違規將終止帳號。

智慧財產

所有內容與軟體均屬本公司所有。

免責聲明

服務按現況提供,不保證不中斷。

責任限制

在法律允許範圍內,本公司責任不超過您過去 12 個月支付之金額。

賠償責任

若您濫用服務或進行詐騙,您應承擔賠償責任。

終止

違規或詐騙將導致終止。

爭議解決

本條款受香港法律管轄。

爭議由香港法院管轄。

條款修改

繼續使用即表示接受更新條款。

聯絡

Pentastone Technology Limited

RM A5, 7/F, ASTORIA BUILDING

NO.34 ASHLEY ROAD

TSIM SHA TSUI

HONG KONG

電子郵件:info@pentastone.net

Effective Date: 2026/2/1 | Last Updated: 2026/2/1

INTRODUCTION

These Terms of Service ("Terms") govern your access to and use of our software and platform, including mobile applications, websites, and related services (collectively, the "Service"), operated by Pentastone Technology Limited ("Company," "we," "our," or "us").

By accessing or using the Service, you agree to be legally bound by these Terms.

ELIGIBILITY

You must be at least 18 years old (or the legal age in your jurisdiction) to use the Service.

By using the Service, you confirm that you meet this requirement.

DESCRIPTION OF SERVICE

Our software and platform provide digital purchase experiences involving randomized product allocation mechanisms that result in physical goods.

All product outcomes are determined through disclosed probability systems within the platform.

Purchases are made for goods and entertainment purposes only.

PROBABILITY ACKNOWLEDGMENT

By completing a purchase, you acknowledge that:

  • Product outcomes are randomized
  • Outcomes vary by disclosed probability
  • You understand and accept the probability mechanism
  • You are not purchasing a guaranteed specific item unless explicitly stated

Probability disclosures are provided within the Service prior to purchase.

NO GAMBLING REPRESENTATION

Our software and platform are not gambling services.

We do not provide:

  • Monetary wagering
  • Betting services
  • Lottery participation
  • Cash prize payouts
  • Gambling or gaming services

No purchase constitutes a wager.

All transactions are retail purchases of goods.

ACCOUNT REGISTRATION

You agree to:

  • Provide accurate information
  • Maintain account security
  • Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts engaged in abuse, fraud, or policy violations.

PAYMENTS

All payments are processed via licensed third-party payment providers.

We do not store full credit card details.

You agree not to initiate fraudulent chargebacks or payment disputes.

Chargeback abuse may result in:

  • Permanent account suspension
  • Reporting to payment processors
  • Recovery actions permitted by law

REFUNDS

All sales are final unless required by applicable consumer protection law.

Refunds may be granted in limited cases such as:

  • Duplicate charges
  • Technical errors
  • Legal compliance obligations

We reserve the right to investigate refund claims.

EU CONSUMER RIGHTS

If you are located in the European Union:

You may have a 14-day withdrawal right for certain digital purchases.

However, by completing a purchase involving immediate digital allocation or probability-based activation, you expressly consent to immediate performance and waive your right of withdrawal where legally permitted.

This does not affect mandatory statutory rights.

SHIPPING

Physical goods will be shipped to the address you provide.

Delivery timelines are estimates and not guaranteed.

You are responsible for accurate shipping information.

PROHIBITED CONDUCT

You may not:

  • Manipulate probability systems
  • Exploit technical vulnerabilities
  • Use automated scripts or bots
  • Engage in fraudulent refund or payment behavior
  • Violate applicable laws

Violation may result in termination.

INTELLECTUAL PROPERTY

All software, content, graphics, and systems are owned by the Company.

Unauthorized reproduction or distribution is prohibited.

DISCLAIMER OF WARRANTIES

The Service is provided "as is" and "as available."

We make no guarantee of uninterrupted access or error-free operation.

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • We are not liable for loss of profits
  • Total liability shall not exceed the total amount paid by you in the preceding 12 months

INDEMNIFICATION

You agree to indemnify and hold the Company harmless from claims arising from:

  • Your misuse of the Service
  • Your violation of these Terms
  • Fraudulent payment disputes

TERMINATION

We may suspend or terminate access if:

  • Fraud is detected
  • Payment abuse occurs
  • Legal requirements demand
  • You violate these Terms

DISPUTE RESOLUTION

These Terms are governed by the laws of Hong Kong.

Disputes shall be resolved in Hong Kong courts unless mandatory consumer laws provide otherwise.

For U.S. users, we reserve the right to require arbitration where permitted by law.

MODIFICATIONS

We may update these Terms at any time. Continued use constitutes acceptance.

CONTACT

Pentastone Technology Limited

RM A5, 7/F, ASTORIA BUILDING

NO.34 ASHLEY ROAD

TSIM SHA TSUI

HONG KONG

Email: info@pentastone.net